Whom to Contact in DVR

Physical Location and Phone/Fax Info

Central Office -- Division of Vocational Rehabilitation (DVR)
201 East Washington Avenue, PO Box 7852
Madison, WI 53707-7852
(608) 261-0050 (Voice)
(888) 877-5939 (TTY)
(800) 442-3477 (Toll Free)
(608) 266-1133 (FAX)

Leadership Staff



Acting Administrator

Michael Greco
Email: Michael Greco
Phone: 608-261-4576



Deputy Administrator

JoAnna Richard
Email: JoAnna Richard
Phone: 608-261-0074


Bureau Director,
Management Services

Enid Glenn
Email: Enid Glenn
Phone: 608-261-0073


Acting Bureau Director,
Consumer Services

(Supervises WDA 8 thru 11)

John Haugh
Email: John Haugh
Phone: 920-448-5282


Acting Bureau Director,
Consumer Services

(Supervises WDA 1 thru 7)

John Haugh
Email: John Haugh
Phone: 920-448-5282


Section Chief,
Program Development

Kim Pomeroy
Email: Kim Pomeroy
Phone: 608-261-0049



Location and Contact Information

After reviewing the above information, if you do not find a specific contact for your concern or question (or cannot reach either the contact or back-up), you may call 800-442-3477 or email dvr@dwd.wisconsin.gov and you will receive a response within three business days.

If you have an emergency, you may call the general number at:

Email Information
Program Area Contact Person Phone Back-Up Phone
Accessibility
(DVR Locations)
lenn.schneider@dwd.wisconsin.gov
Lenn Schneider
608-261-0081 enid.glenn@dwd.wisconsin.gov
Enid Glenn
608-261-0073
Accommodations
(Staff)
enid.glenn@dwd.wisconsin.gov
Enid Glenn
608-261-0073 dvr@dwd.wisconsin.gov
(Vacant)
608-261-0050
ADA - Americans with Disabilities Act joanna.richard@dwd.wisconsin.gov
JoAnna Richard
608-261-0074 michael.greco@dwd.wisconsin.gov
Michael Greco
608-261-4576
Administration
(Division)
joanna.richard@dwd.wisconsin.gov
JoAnna Richard
608-261-0074 michael.greco@dwd.wisconsin.gov
Michael Greco
608-261-4576
Administration
(Consumer Services)
michael.greco@dwd.wisconsin.gov
Michael Greco
608-261-4576 john.haugh@dwd.wisconsin.gov
John Haugh
920-448-5282
Administration
(Management Services)
enid.glenn@dwd.wisconsin.gov
Enid Glenn
608-261-0073 dvr@dwd.wisconsin.gov
(Vacant)
608-261-0050
Administrator's Office joanna.richard@dwd.wisconsin.gov
JoAnna Richard
608-261-0074 enid.glenn@dwd.wisconsin.gov
Enid Glenn
608-261-0073
Affirmative Action/
Equal Opportunity
enid.glenn@dwd.wisconsin.gov
Enid Glenn
608-261-0073 georgina.taylor@dwd.wisconsin.gov
Georgina Taylor
608-267-4411
Agreements/Memorandums of Understanding (MOU) joanna.richard@dwd.wisconsin.gov
JoAnna Richard
608-261-0074 enid.glenn@dwd.wisconsin.gov
Enid Glenn &

michael.greco@dwd.wisconsin.gov
Michael Greco

608-261-0073
608-261-4576
Annual Report
(DWD Secretary's Office)
kristin.rolling@dwd.wisconsin.gov
Kristin Rolling
608-261-0077 michael.greco@dwd.wisconsin.gov
Michael Greco
608-261-4576
Appeals kristin.rolling@dwd.wisconsin.gov
Kristin Rolling
608-261-0077 enid.glenn@dwd.wisconsin.gov
Enid Glenn
608-261-0073
Appropriations lenn.schneider@dwd.wisconsin.gov
Lenn Schneider
608-261-0081 joanna.richard@dwd.wisconsin.gov
JoAnna Richard
608-261-0074
Audits (State/Federal) joanna.richard@dwd.wisconsin.gov
JoAnna Richard
608-261-0074 enid.glenn@dwd.wisconsin.gov
Enid Glenn
608-261-0073
Audit Review (Vendor) joanna.richard@dwd.wisconsin.gov
JoAnna Richard
608-261-0074 enid.glenn@dwd.wisconsin.gov
Enid Glenn
608-261-0073
Auxiliary Aids Information enid.glenn@dwd.wisconsin.gov
Enid Glenn
608-261-0073 michael.greco@dwd.wisconsin.gov
Michael Greco
608-261-4576
Blind/Visually Impaired enid.glenn@dwd.wisconsin.gov
Enid Glenn
608-261-0073 dvr@dwd.wisconsin.gov
(Vacant)
608-261-0050
Budget enid.glenn@dwd.wisconsin.gov
Enid Glenn
608-261-0073 lenn.schneider@dwd.wisconsin.gov
Lenn Schneider
608-261-0081
Business Enterprise Program (BEP) gregory.feypel@dwd.wisconsin.gov
Greg Feypel
608-261-0058 enid.glenn@dwd.wisconsin.gov
Enid Glenn
608-261-0073
Center for Consumer Payments (CCP) enid.glenn@dwd.wisconsin.gov
Enid Glenn
608-261-0073 dvr@dwd.wisconsin.gov
(Vacant)
608-261-0050
Client Assistance Program (CAP) linda.vegoe@wisconsin.gov
Linda Vegoe
608-224-5070 deb-henderson.guenther@wisconsin.gov
Deb Henderson-Guenther
608-224-5071
Communication/Public Information kristin.rolling@dwd.wisconsin.gov
Kristin Rolling
608-261-0077 joanna.richard@dwd.wisconsin.gov
JoAnna Richard
608-261-0074
Computer - PC Support serviced@dwd.wisconsin.gov
DWD Service Desk
608-266-7252 denise.warner@dwd.wisconsin.gov
Denise Warner
715-523-2703
Confidentiality (Consumer/Staff) michael.greco@dwd.wisconsin.gov
Michael Greco
608-261-4576 enid.glenn@dwd.wisconsin.gov
Enid Glenn
608-261-0073
Consumer Activities/Complaints michael.greco@dwd.wisconsin.gov
Michael Greco
608-261-4576 john.haugh@dwd.wisconsin.gov
John Haugh
920-448-5282
Consumer Choice michael.greco@dwd.wisconsin.gov
Michael Greco
608-261-4576 john.haugh@dwd.wisconsin.gov
John Haugh
920-448-5282
Consumer Satisfaction Survey dvr@dwd.wisconsin.gov
(Vacant)
608-261-0050 john.haugh@dwd.wisconsin.gov
John Haugh
920-448-5282
Consumer Services michael.greco@dwd.wisconsin.gov
Michael Greco
608-261-4576 john.haugh@dwd.wisconsin.gov
John Haugh
920-448-5282
Contracts/Cooperative Agreements dvr@dwd.wisconsin.gov
(Vacant)
608-261-0050 kathleen.enders@dwd.wisconsin.gov
Kathleen Enders
414-750-0268
Critical Indicators/
Performance Measures
dvr@dwd.wisconsin.gov
(Vacant)
608-261-0050 enid.glenn@dwd.wisconsin.gov
Enid Glenn
608-261-0073
Direct Payments (Consumer) dvr@dwd.wisconsin.gov
(Vacant)
608-261-0050 enid.glenn@dwd.wisconsin.gov
Enid Glenn
608-261-0073
Emergency Evacuation (Floor Captain) lenn.schneider@dwd.wisconsin.gov
Lenn Schneider
608-261-0081 dvr@dwd.wisconsin.gov
(Vacant)
608-261-0050
Employee Assistance Program (EAP) enid.glenn@dwd.wisconsin.gov
Enid Glenn
608-261-0073 lorrie.simmons@dwd.wisconsin.gov
Lorie Simmons
608-261-4424
Evaluation Standards dvr@dwd.wisconsin.gov
(Vacant)
608-261-0050 enid.glenn@dwd.wisconsin.gov
Enid Glenn
608-261-0073
Federal Regulations & State Laws michael.greco@dwd.wisconsin.gov
Michael Greco
608-261-4576 joanna.richard@dwd.wisconsin.gov
JoAnna Richard
608-261-0074
Fiscal/Procurement Services enid.glenn@dwd.wisconsin.gov
Enid Glenn
608-261-0073 dvr@dwd.wisconsin.gov
(Vacant)
608-261-0050
Grants Management/Monitoring joanna.richard@dwd.wisconsin.gov
JoAnna Richard
608-261-0074 michael.greco@dwd.wisconsin.gov
Michael Greco
608-261-4576
Health & Safety Issues enid.glenn@dwd.wisconsin.gov
Enid Glenn
608-261-0073 lenn.schneider@dwd.wisconsin.gov
Lenn Schneider
608-261-0081
Independent Living Council & State Plan michael.greco@dwd.wisconsin.gov
Michael Greco
608-261-4576 enid.glenn@dwd.wisconsin.gov
Enid Glenn
608-261-0073
Information Technology (IT) denise.warner@dwd.wisconsin.gov
Denise Warner
715-523-2703 audrey.merten@dwd.wisconsin.gov
Audrey Merten
920-906-5067
Internet/Intranet Coordination audrey.merten@dwd.wisconsin.gov
Audrey Merten
920-906-5067 enid.glenn@dwd.wisconsin.gov
Enid Glenn
608-261-0073
IRIS larry.dresser@dwd.wisconsin.gov
Larry Dresser
608-261-0079 enid.glenn@dwd.wisconsin.gov
Enid Glenn
608-261-0073
Legislation joanna.richard@dwd.wisconsin.gov
JoAnna Richard
608-261-0074 michael.greco@dwd.wisconsin.gov
Michael Greco
608-261-4576
Legislative Contacts michael.greco@dwd.wisconsin.gov
Michael Greco
608-261-4576 joanna.richard@dwd.wisconsin.gov
JoAnna Richard
608-261-0074
Media/Public Information kristin.rolling@dwd.wisconsin.gov
Kristin Rolling
608-261-0077 john.dipko@dwd.wisconsin.gov
John Dipko
608-266-6753
Native American Partnership john.haugh@dwd.wisconsin.gov
John Haugh
920-448-5282 dvr@dwd.wisconsin.gov
(Vacant)
608-261-0050
New Employee Orientation michael.greco@dwd.wisconsin.gov
Michael Greco
608-261-4576 joanna.richard@dwd.wisconsin.gov
JoAnna Richard
608-261-0074
Newsletter kristin.rolling@dwd.wisconsin.gov
Kristin Rolling
608-261-0077 audrey.merten@dwd.wisconsin.gov
Audrey Merten
920-906-5067
Order of Selection (OOS) michael.greco@dwd.wisconsin.gov
Michael Greco
608-261-4576 john.haugh@dwd.wisconsin.gov
John Haugh
920-448-5282
PCard (Procurement) dvr@dwd.wisconsin.gov
(Vacant)
608-261-0050 enid.glenn@dwd.wisconsin.gov
Enid Glenn
608-261-0073
Personnel Procedures enid.glenn@dwd.wisconsin.gov
Enid Glenn
608-261-0073 joanna.richard@dwd.wisconsin.gov
JoAnna Richard
608-261-0074
Policy Manual michael.greco@dwd.wisconsin.gov
Michael Greco
608-261-4576 joanna.richard@dwd.wisconsin.gov
JoAnna Richard
608-261-0074
Program Data dvr@dwd.wisconsin.gov
(Vacant)
608-261-0050 larry.dresser@dwd.wisconsin.gov
Larry Dresser
608-261-0079
Publications/Forms dvr@dwd.wisconsin.gov
Kristin Rolling
608-261-0077 audrey.merten@dwd.wisconsin.gov
Audrey Merten
920-906-5067
Quality Assurance allison.gordon@dwd.wisconsin.gov
Allison Gordon
262-521-5316 joanna.richard@dwd.wisconsin.gov
JoAnna Richard
608-261-0074
Quality Assurance (Fiscal) dvr@dwd.wisconsin.gov
(Vacant)
608-261-0050 enid.glenn@dwd.wisconsin.gov
Enid Glenn
608-261-0073
Records Management
(Consumer)
michael.greco@dwd.wisconsin.gov
Michael Greco
608-261-4576 kristin.rolling@dwd.wisconsin.gov
Kristin Rolling
608-261-0077
Records Management
(Staff)
enid.glenn@dwd.wisconsin.gov
Enid Glenn
608-261-0073 kristin.rolling@dwd.wisconsin.gov
Kristin Rolling
608-261-0077
Rehabilitation Technology Services (Consumers) michael.greco@dwd.wisconsin.gov
Michael Greco
608-261-4576 john.haugh@dwd.wisconsin.gov
John Haugh
920-448-5282
Social Security Programs enid.glenn@dwd.wisconsin.gov
Enid Glenn
608-261-0073 dvr@dwd.wisconsin.gov
(Vacant)
608-261-0050
SSI/SSDI Reimbursements dvr@dwd.wisconsin.gov
(Vacant)
608-261-0050 dvr@dwd.wisconsin.gov
(Vacant)
608-261-0050
Space Planning enid.glenn@dwd.wisconsin.gov
Enid Glenn
608-261-0073 lenn.schneider@dwd.wisconsin.gov
Lenn Schneider
608-261-0081
State Plan/
Strategic Plan
michael.greco@dwd.wisconsin.gov
Michael Greco
608-261-4576 michael.greco@dwd.wisconsin.gov
Michael Greco &
enid.glenn@dwd.wisconsin.gov
Enid Glenn
608-261-4576
608-261-0073
Ticket to Work dvr@dwd.wisconsin.gov
(Vacant)
608-261-0050 dvr@dwd.wisconsin.gov
(Vacant)
608-261-0050
Training/Staff Development enid.glenn@dwd.wisconsin.gov
Enid Glenn
608-261-0073 robert.hovey@dwd.wisconsin.gov
Robert Hovey
608-261-0065
Transition (IDEA) meredith.dressel@dwd.wisconsin.gov
Meredith Dressel
414-874-1660 allison.gordon@dwd.wisconsin.gov
Allison Gordon
414-750-0160
Travel
(In-State)
joanna.richard@dwd.wisconsin.gov
JoAnna Richard
608-261-0074 kristin.rolling@dwd.wisconsin.gov
Kristin Rolling
608-261-0077
Travel
(Out-of-State)
michael.greco@dwd.wisconsin.gov
Michael Greco
608-261-4576 kristin.rolling@dwd.wisconsin.gov
Kristin Rolling
608-261-0077
Wisconsin Rehabilitation Council (WRC) kristin.rolling@dwd.wisconsin.gov
Kristin Rolling
608-261-0077 michael.greco@dwd.wisconsin.gov
Michael Greco
608-261-4576
Work Incentives michael.greco@dwd.wisconsin.gov
Michael Greco
608-261-4576 john.haugh@dwd.wisconsin.gov
John Haugh
920-448-5282