DWD Physical Location Information

Madison Office

Street Address

201 E. Washington Avenue, Madison WI 53702

Mailing Address

P.O. Box 7946, Madison, WI 53707-7946

Phone Number

You can find the appropriate phone number for our program divisions in the A-Z Topic Index. To ensure confidentiality, fax numbers can be obtained by calling the appropriate division to request the correct fax number.

TTY Number

608-267-0477

Need help finding DWD? Driving directions, downtown Madison map and building access information.

Job Center Locations

Wisconsin's Job Centers provide a comprehensive and coordinated approach to workforce development services.

See the Wisconsin Job Center directory for a location near you or visit the Wisconsin Job Center website (http://wisconsinjobcenter.org)

Vocational Rehabilitation Service Locations

Staff at the Vocation Rehabilitation Service locations provide employment services and counseling to people with disabilities, provide or arrange for services to enable an individual to go to work, and provide training and technical assistance to employers regarding disability employment issues.

Child Support Agencies

For assistance with child support issues, contact the local Child Support Agency in your county.

Office Hours

Most state offices are open from 7:45 a.m. to 4:30 p.m. Monday through Friday, except for holidays. State holidays are New Year's Day, Martin Luther King Jr. Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve and Christmas, and New Year's Eve.

Using the Wisconsin Telecommunications Relay System (TRS)

To reach the DWD using a TTY:

Dial 800-947-3529 (1-800-WI-RELAY)
Give the Communications Assistant (CA) the number you want to call.
Request any special call handling or billing arrangements if needed.
The CA will dial the number you provide. Relay will begin as soon as the call is connected.
Talk directly to the person you called, NOT the CA. CA's are specially trained to voice text from a TTY user and type spoken words to a TTY user, following the intent of the speaker.
If you are speaking, remember the CA must type your words as well as any background sounds so speak at a moderate pace.
Use "GA" (Go Ahead) when you are ready for the other person's response.

For more information or assistance, please call the TRS Customer Service Department at 800-395-9877(Voice) or 800-283-9877(TTY).

Other TTY Reference Numbers:

866-221-7830 Administrative Services Division
866-221-7854 Equal Rights
866-222-2973 Unemployment Insurance
866-222-4209 Worker's Compensation
866-222-4240 Job Centers / Division of Employment & Training
866-222-7789 Division of Vocational Rehabilitation