The staff of the Worker's
Compensation Division encourages you to contact them. To facilitate
your contact, we are providing a directory listing of major functional
areas and a list of selected staff arranged by bureaus. All persons listed have voice messaging for after-hours calls or when they are away
from their desks. To send an electronic message simply click on the colored link to the
right of the name.
Office hours: 7:45 a.m. to 4:30 p.m.,
Monday through Friday.
| Our main office is located at: | Mailing Address: |
|---|---|
| Room C100 201 E. Washington Ave. Madison, WI 53703 |
P.O. Box 7901 Madison WI 53707-7901 |
| Phone: 608-266-1340 (Main Number)
Fax: 608-267-0394 TTY 866-265-3142 |
|
Other locations:
| Milwaukee | Appleton |
|---|---|
| State Office Building Room 330 819 N. 6th St. Milwaukee WI 53203 Phone: 414-227-4381 Fax: 414-227-4012 |
54 Park Place, Suite 900 Appleton WI 54914 Phone: 920-832-5450 Fax: 920-832-5355 |
Program and Selected Staff Directories
Program Directory
The program directory provides contact information for general purpose. Contact information for specific staff can be found in the Staff Directory.
Claims records .................................................... 608-266-3280
- To request copies of claims records (only given to the injured worker, their employer, or their legal representatives)
Claims .................................................................. 608-261-8472
- To discuss problems with your individual claim, e.g. denial of benefits, late payment, refusal to rehire, etc.
Fee Disputes ........................................................ 608-264-6819
- To discuss procedures for reviewing medical provider charges that were denied by the payor for reasonableness or necessity of treatment
Fraud ................................................................... 608-261-8486
- To report worker's compensation fraud or discuss a possible case of fraud
Self-insurance ...................................................... 608-266-8327
- To inquire about the process of becoming self-insured (there are rigorous financial and risk management requirements for larger firms that wish to be exempted from the duty to insure)
Uninsured employers ........................................... 608-266-3046
- To inquire about insurance requirements or to report a possible uninsured Wisconsin employer
Vocational rehabilitation ..................................... 608-267-1362
- To learn more about rehabilitation options for injured workers or to learn about becoming a certified Vocational Rehabilitation provider in Wisconsin
Selected Staff
Following is a list of selected staff
members of the Division of Worker's Compensation, followed by a list of major functional areas within the Division.
| Person/Title | Telephone |
|---|---|
| John Metcalf, Division Administrator | 608/266-1340 |
| Brian Krueger, Deputy Administrator | 608/266-1340 |
Bureau of Legal Services:
- Provides hearings, processing medical fee disputes, and support activities.
| Person/Title | Telephone |
|---|---|
| Jim O'Malley, Bureau Director | 608/266-1340 |
| Hamdy Ezalarab, Chief Administrative Law Judge, Madison Office | 608/266-1340 |
| Sherman Mitchell, Chief Administrative Law Judge, Milwaukee and Appleton Offices | 608/266-1340 |
Bureau of Claims Management:
Ensure compliance and provides claims information support and statistical data.
| Person/Title | Telephone |
|---|---|
| Aiello, Tracy, Bureau Director | 608/266-1340 |
- Processing of claims and disability estimates, management of central files and records, research, vocational rehabilitation programs, and assisting public with inquiries. Provides statistical and research support.
| Person/Title | Telephone |
|---|---|
| Debbie Davis, Supervisor, Document Control | 608/266-1340 |
| Rodney Gennrich, Claims Supervisor | 608/266-1340 |
- Dispute Resolution Section: Provide information regarding worker's compensation law and assist parties in resolving claim disputes. Call 608/266-1340 or 608/261-8472.
| Person/Title | Telephone |
|---|---|
| Lisa Halsey, Supervisor | 608/261-8472 |
Bureau of Insurance Programs:
- Regulation of self-insured employers; enforcement of WC insurance requirements.
| Person/Title | Telephone |
|---|---|
| Vacant, Bureau Director | 608/266-1340 |
| Theola Carter, Uninsured Employers Section Chief | 608/266-1340 |
| Joe Moreth, Self Insured Section Chief | 608/266-1340 |