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COVID-19 Services and Fees 2021

DVR has determined that service flexibility, additional temporary fees, modified payment structures and new and modified services would help to facilitate continued DVR services due to interruptions and logistical issues made necessary by COVID-19.

2021 COVID-19 FAQs

Highlights

  • Service Flexibility Examples:
    • Job Development Plan-Use of multiple line phone call or online meeting platform to gather group input and agreement
    • Systematic Instruction-Virtual supports allowed
    • Vocational Evaluation and Work Incentive Benefits -Virtual service delivery allowed
    • Other services as agreed may also be delivered remotely.
  • Modified Payment Structure
    • Job Development Retention payments at 30, 60 and 90 day increments
  • Temporary COVID-19 fees:
    • Customized Employment Systematic Instruction
    • Individual Placement and Support (IPS) Systematic Instruction
    • Supported Employment Systematic Instruction
    • Systematic Instruction Hourly
    • Job Preparation, Development, Hire and Placement Hire
    • Student Work Based Learning Retention
  • New and Modified services to offer virtual service delivery:
    • Virtual Job Shadow-Job Shadow
    • Virtual Equipment and Access Training-Assistive Technology

Service Flexibility Examples

Many services can be delivered remotely. For example, Job Development Plan, Systematic Instruction, Vocational Evaluation, and Work Incentive Benefits Analysis services may be provided virtually via phone, online meeting platform, facetime or other means as identified and agreed with the consumer, provider, employer (if necessary) and DVR.

Other services may also be delivered remotely if all parties agree and the date and the nature of the agreement and service delivery is documented. Remote service delivery strategies may continue beyond June 30, 2021 if all parties agree and document the approach in reporting and the consumer case file.

Additional Information: DVR services are delivered in a partnership; it is critical that everyone operate in a supportive and flexible manner. DVR Consumers, staff and service providers are all coping with the impact of COVID-19 at home and at work. There may be interruptions in typical timeframes and in the ability to participate in and deliver services. This may include reporting and invoicing. Please reach out to all individuals involved and communicate if a service has been interrupted, altered, delayed, or cancelled.

Modified Payment Structure

Job Retention Services can now be paid out at 30, 60 and 90 day increments. The service provider will maintain regular contact with the consumer and employer as described and agreed upon in the Job Hire and Retention Report. The service provider will contact DVR immediately (within 24 hours) if a consumer is in jeopardy of job loss or if job loss has occurred. Payable upon completion of acceptable service and timely monthly progress reports and wage verification to DVR within five (5) business days of the 30th, 60th, and 90th calendar day of job retention, or as determined by DVR on a case-by-case basis. This payment structure will remain in place for the duration of the DVR Service Agreement period through 6/30/2022.

Temporary COVID-19 fees

The following additional fees (table and instructions below) have been approved starting 2/15/21 for services authorized and in-process and will last through June 30, 2021, subject to extension upon review by DVR. Any service that has been previously delivered and invoiced cannot be billed retroactively for additional fees.

COVID-19 Services Fees
SERVICE CATEGORY SERVICE (CODE) BASE PAYMENT COVID-19 SUPPLEMENT TOTAL PAYMENT
Customized Employment Monthly SI (VR074) $1000 $250 $1,250
Individual Placement and Support (IPS) Monthly SI (VR079) $800 $200 $1,000
Supported Employment Monthly SI (VR050) $1,000 $250 $1,250
Systematic Instruction Hourly Hourly SI (VR028)
Pre-ETS (226)
$45/hr. $12 additional/hr. $57/hr.
Job Preparation Development and Placement Hire (VR024) $1500(or Rapid Hire) $375 $1,875
Student Work Based Learning Retention (VR208)/mo. $500/mo. $125 $625

New/Modified Services

The services below use existing descriptions, reporting and fees to create remote service delivery options. Please consult the Service Provider webpage for more details for service descriptions, fees, and reporting. All services require prior authorization and a purchase order by DVR.

New/Modified Services
Service Title and Information Description/Purpose Deliverables/Reporting Fee
Virtual Equipment and Access training

Assistive Technology
Only for training with consumers who have devices and a data access plan in place who require assistive technology assistance and training to access for authorized DVR services*

*NOTE: Some consumers may not need AT training at this complex level and other resources may be identified and used based on individual consumer need.
AT Assessment Training Proposal

Monthly AT Training Competency Report
Negotiated Per Hour by existing Assistive Technology Service Provider
Virtual Job Shadow

Job Shadow

This service can be delivered by any Statewide Service Provider
A packaged pre-recorded video job exploration for individuals looking at employment options and ideas to assist in the development of their IPE. Job Shadow Report

Add information to reporting that outlines how 3-5 videos were recommended and used as part of the job shadow.
$150 for use of 3-5 videos as recommended with existing service.

Reporting and Invoicing Instructions

Service Providers

Please submit all required reports and wage verification to DVR. Before submitting an invoice for a COVID-19 payment, the DVR provider should use the messaging feature in IRIS to request the additional fee from the Alert Recipient and the DVR Counselor identified on the PO and ask that the fee be added to the original Purchase Order (PO). Please allow 5-7 business days for processing and approval time. DVR staff will add the additional fee on a separate PO line with the corresponding eligible COVID service. FAILURE ON THE PART OF THE PROVIDER TO REQUEST THE ADDITIONAL FEE IN ADVANCE OF INVOICE SUBMISSION WILL RESULT IN DENIAL OF THE FEE.

Approved amounts will appear in the DVR Portal and should be verified by the provider prior to submission of an invoice to DVR. Each invoice for a COVID-19 payment must be identified as a COVID-19 invoice and include the original payment amount and the COVID-19 amount.

To request a 30, 60, 90 day Job Preparation, Development, Hire and Retention, Retention payments message the PO Alert Recipient and DVR Counselor to request existing PO split into 3 lines: 30 day payment $500, 60 day payment $500, 90 day payment $500 (or $1100 for consumers meeting with preferred outcome payment). The fee is payable upon completion of acceptable service and timely monthly progress reports and wage verification to DVR within five (5) business days of the 30th, 60th, and 90th calendar day of job retention, or as determined by DVR.

If a consumer is working any days beyond 30, 60 or 90 calendar days, the provider can invoice for the next month of partial service. Example: Consumer quits the job on calendar day 36, the provider can invoice for 60 days.

NOTE: Prior authorization is not necessary for COVID-19 supplemental payments since the base service was already authorized. Prior authorization and a purchase order are required from the DVR Counselor prior to the initiation of new services identified.

DVR Staff

Upon receipt of request from the service provider, create a line with the proper COVID-19 coding and amount on the existing PO for the COVID-19 payment. Staff should identify if required reporting and wage verification is completed and receive on the service within service date(s) authorized. Approved amounts will appear in the DVR Portal and should be verified by the provider prior to submission of an invoice to DVR. New POs created do not need to include the COVID-19 payment line, as it will be added at the time of billing. FAILURE ON THE PART OF THE PROVIDER TO REQUEST THE ADDITIONAL FEE IN ADVANCE OF INVOICE SUBMISSION WILL RESULT IN DENIAL OF THE FEE.

Upon receipt of DVR portal request from service provider for 30, 60, 90 day Job Retention, add lines using existing PO's identifying the three 30-day periods and need for preferred outcome amount if identified. The fee is payable upon completion of acceptable service and timely monthly progress reports to DVR within five (5) business days of the 30th, 60th, and 90th calendar day of job retention, or as determined by DVR.

If a consumer is working any days beyond 30, 60 or 90 calendar days, the provider can invoice for the next month of partial service. Example: Consumer quits the job on calendar day 36, the provider can invoice for 60 days.

NOTE: Prior authorization is not necessary for COVID-19 supplemental payments since the base service was already authorized. Prior authorization and a purchase order are required from the DVR Counselor prior to the initiation of new services identified.

Please follow up with the service provider directly via the DVR portal or by phone or email if there are any questions. Consult with supervision with any concerns.

Example

COVID-19 PO Line Example

To learn more about the services and temporary fee structure, please visit the DVR Service Provider COVID-19 webpage.

If you have any questions regarding the COVID-19 temporary fee schedule or FAQs, please contact the service provider mailbox.

Thank you for your willingness to adopt new approaches, and for your continued flexibility and creativity in achieving our mission.