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Need an Alternate Format?

If you have comments regarding any documents on DVR's website or need an alternate format, you may contact us via email at: dvr@dwd.wisconsin.gov

Or you can reach us by phone at: 800-442-3477 (Toll Free)

Concerns/Appeals

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If I have a complaint or concern, how should I proceed?

  • Start with your local team for assistance.
  • DHS related programs may contact the DHS Clients Rights Office.
  • A parent/legal decision maker or student can contact the Client Assistance Program (CAP) for assistance in determining if a service falls under the responsibility of the DVR.

    Client Assistance Program (CAP)
    1502 W. Broadway, Suite 201,
    Madison, WI 53708-8911
    Consumer Line: 1-800-362-1290

Additional Resources: