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Frequently asked questions about registering for work with Job Center of Wisconsin.
You must be fully registered with Job Center of Wisconsin within 14 days of applying for unemployment benefits (filing your initial claim). Failure to fully register by the deadline will result in a suspension of benefits until the registration is complete.
You will not be eligible for benefits for any week prior to your registration if your registration is completed after 14 days, or if you fail otherwise to participate in re-employment programs or services as directed. No retroactive benefits will be paid.
The department will notify you that you are required to register for work with Job Center of Wisconsin. There are limited exceptions to the registration requirement, such as being enrolled in schooling that qualifies as approved training or having a definite return to work date within 8 weeks of your initial claim (which can be extended an additional 4 weeks with verification by your former employer).
Registration is a requirement of the Unemployment Insurance (UI) program and must be completed to maintain eligibility for UI benefits. In addition, Job Center of Wisconsin provides numerous pathways to valuable services that help you return to full-time work.
Register with Job Center of Wisconsin online at:
https://JobCenterofWisconsin.com/ui.
To register complete three steps:
The https://JobCenterofWisconsin.com/ui website is easy to use and provides you status completion updates as you register. You must complete three steps on the website. A green check mark appears after you complete each step. After you complete all required steps, you will receive an email stating your registration is complete. Please note that to receive the email confirmation, you must provide a valid email address. If you do not receive a confirmation email at the email address you provide, check your spam or junk folders. If you have questions regarding the status of your registration, call the Job Center of Wisconsin Call Center toll-free at (888) 258-9966.
You must register within 14 days of applying for unemployment benefits (filing your initial claim). Unemployment benefit payments are held until registration is complete. If you complete the registration within the 14 days, you will receive unemployment benefit payments for all the payable weeks held.
If you fail to register by the 14-day deadline, your eligibility for benefits will be suspended. Your eligibility for unemployment benefits will only be restored as of the week you register with Job Center of Wisconsin.
If you live outside of Wisconsin, you must report to the public employment office nearest your home and register by the deadline. There are limited exceptions to the participation requirement. Consult the Claimant Handbook for additional information.
If you have questions or need help registering, please visit your
local Job Center
or call the Job Center of Wisconsin toll-free at (888) 258-9966.
If you have questions regarding your Unemployment Insurance (UI) benefit claim,
go online at https://my.unemployment.wisconsin.gov.
For help using online services, or if you are unable to go online, call the Wisconsin Unemployment Help Center at
(414) 435-7069 or toll-free (844) 910-3661 during business hours.
Please do not contact Job Center staff for questions regarding your UI claim.
DWD Contact Information
201 E. Washington Ave
P.O. Box 7946
Madison, WI 53707
(608) 266-3131
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