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Unemployment Insurance (UI) Claimant Handbook
It is against the law for DWD to discriminate against any individual on the basis of race, color, religion, sex, national origin, age, disability, or political affiliation or belief, or against any beneficiary of, applicant to, or participant in programs financially assisted under Title I of the Workforce Innovation and Opportunity Act (WIOA), on the basis of the individual’s citizenship status or participation in any WIOA Title I–financially assisted program or activity.
If you think that you have been subjected to discrimination under a WIOA Title I–financially assisted program or activity, you may file a complaint within 180 days from the date of the alleged violation.
Send information about your complaint to:
The Director - Civil Rights Center
U.S. Department of Labor
200 Constitution Avenue, NW, Room N-4123
Washington, DC 20210
If you are deaf, hard of hearing, or have a voice impairment, please dial 7-1-1 for the Wisconsin Relay Service.
If you have a disability and need an accommodation or want to request information in an alternate format, please contact the Unemployment Insurance Division at (414) 435-7069 or toll-free at (844) 910-3661.
We follow all state and federal laws that protect your private information. To help connect you with programs designed to get you back to work, we share some of your information with our partners such as the Job Center of Wisconsin, and they are not allowed to share it with anyone else. We give them your:
Your previous employers and other state or local government agencies may release to our agency any information, including your social security number, required for the proper administration of your claim. We also use your social security number to report the amount of UI benefits you receive to the Internal Revenue Service (IRS) as taxable income.
Updated: September 28, 2022